Position Summary: We are seeking a dynamic and results-oriented Business Development Associate to drive market expansion and revenue growth in Uganda. The successful candidate will be responsible for identifying, acquiring, and managing business clients across fintech, e-commerce, logistics, travel, and remittance sectors. This role combines strategic market development with hands-on sales execution and client relationship management, supporting the company’s vision of building strong, technology-driven financial ecosystems across Africa.
Key Responsibilities:
Market Development & Expansion
- Identify, prospect, and onboard new business clients across key target industries.
- Develop and execute go-to-market and regional expansion strategies to increase market penetration.
- Conduct market research to identify emerging opportunities, monitor competitors, and analyze trends within the digital finance and payments space.
Sales Execution & Client Acquisition
- Manage the full sales cycle from lead generation to deal closure.
- Develop tailored proposals and negotiate commercial terms to meet revenue and growth objectives.
- Achieve individual and regional sales targets through proactive engagement and relationship building.
Client Relationship Management
- Build and nurture long-term relationships with clients to ensure satisfaction and retention.
- Serve as the primary point of contact for key accounts, providing consultative guidance and responsive support.
- Help clients maximize product and service value through continuous engagement and follow-up.
Cross-functional Collaboration
- Work closely with Product, Compliance, and Operations teams to ensure seamless client onboarding and service delivery.
- Communicate client feedback and market insights to inform product improvements and business strategy.
- Collaborate with Marketing to support campaigns, events, and other client engagement initiatives.
Performance Tracking & Reporting
- Maintain accurate and up-to-date sales records using CRM tools.
- Prepare regular reports on leads, conversions, revenue performance, and sales forecasts.
- Monitor KPIs and recommend actions to improve sales effectiveness and client satisfaction.
Secondary Responsibilities
- Represent the company at trade shows, conferences, and industry networking events.
- Support partnership proposal preparation and presentations.
- Contribute to strategic business planning and regional marketing initiatives.
- Stay informed on emerging technologies, market regulations, and payment trends across Africa.
- Support client due diligence and compliance processes.
Qualifications:
- Bachelor’s degree in Business, Marketing, Finance, or a related field.
- Minimum of 3 years’ experience in sales, business development, or partnerships within fintech, payments, banking, or related industries.
- Demonstrated success in achieving and exceeding sales targets.
- Experience in cross-border financial services, FX, or digital payment solutions is an added advantage.
- Strong communication, presentation, and negotiation skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Entrepreneurial mindset, high initiative, and ability to work independently and collaboratively.
- Deep understanding of Uganda’s business and financial landscape.
How to Apply:
Interested candidates are invited to send their CV and a cover letter highlighting their suitability for the role to careers@orchidhr.co.ke with the subject line: “Application for Business Development Associate – Uganda” by 30th October 2025.